Etsy Upload Uh Oh Something Went Wrong Please Try Again

Quick-prepare to most issues

When a channels is non working similar it should piece of work, or used to work, we always advise to disconnect and re-connect the channel to Nembol. This solves well-nigh bugs and issues with expired tokens and and so.

My login fails - "Ooops, something went wrong"

In practical terms, yous get a screen that says "Ooops, something went incorrect", but our squad has been working on improving our interpretations and brandish of errors and exception returned by Etsy servers.

The login failure on Etsy is typically considering your Etsy account is not ready to sell, and Etsy will block your login via Nembol.

SOLUTION - Consummate your Etsy account

• Upload a credit card in Etsy (to pay their fees)

• Set a bank account in Etsy (to get paid for your sales)

These deportment are performed inside Etsy.com, not in Nembol, and of form, Nembol never gets to concur or encounter any of your payment data.

One time yous've done both, login will piece of work. If it still doesn't, it is a connexion event. Servers sometimes neglect, simply be patient and try again in a few minutes.

I get an fault at the cease of the login

Yous probably took also long, most probable because you were interrupted.

SOLUTION - Showtime again

Yous have to start again and be faster. This mistake is very rare.

I am logged in simply I can't publish

Sometimes you lot can't publish fifty-fifty if you managed to connect your Etsy business relationship. There are multiple reason for this, each one with a corresponding solution.

SOLUTION 1 - Complete required information

Some of the information may exist still missing. To ensure that y'all are authorized to publish products on Etsy, endeavor to list a test-product straight in Etsy before bulk-publishing with Nembol.

SOLUTION 2 - Y'all probably logged in some fourth dimension ago

Please log-out and log back in. Credentials and tokens expire. For your security. The duration of the token does non depend on Nembol: it is set by each aqueduct and there is nix Nembol can do almost it.

Production published, merely I can't come across information technology in my Etsy store

Nembol successfully published your items, but you tin can't run across them.

SOLUTION - Check the Drafts

Open the "List to Etsy" setting in Nembol, and flag your offset items every bit NON active. Activate them in Etsy when ready. Later you'll switch to list active listings directly from Nembol if you similar.

If you lot listed to Etsy using Nembol for the first fourth dimension, most probable your products are in the Draft Section of Etsy.

There is a good caption for that.
As default, we list the items on Etsy as Drafts, and so that the user doesn't accept to pay direct away for listing active products.

You can alter that pick in your "List to Etsy" settings (see screenshot) and listing straight as agile.

Nembol will exist able to listing on Etsy but after you opt-in to pay Etsy list fees. For this reason you may encounter two situations:

If y'all don't see your listing in Etsy, try looking in the Typhoon binder

1. You list a product flagged equally "Active" in Nembol Etsy settings → if Etsy wants the double opt-in on the fee payment, it will block your publication and return an error.

2. You lot list a product flagged equally "NON Agile" in Nembol Etsy settings → In this instance, Nembol will non get an error, and your product will end up among your drafts in Etsy. From the typhoon folder in Etsy, you can move a product into your active listings merely if y'all accept to pay Etsy listing fee.

Therefore it is best to button the outset products from Nembol to Etsy as "not active".

I list but receive an mistake "Oh dear, y'all cannot sell this item on Etsy"

SOLUTION - Change List to Etsy settings

The error: "Oh boy, yous tin can't sell this item on Etsy" is returned by Etsy and is due to their restrictions on items that seller tin can sell on Etsy.

Please verify if you tin sell those products and conform your "Listing to Etsy" settings in Nembol consequently. In these settings y'all tin can state who did the product you are selling, when it was fabricated, and if it is a craft supply.

At the moment, on Etsy you lot tin can sell:

• Handmade Items (stuff done by yourself or somebody in your company).

• Craft Supplies, components, materials or tools that people may use to make their creations

• Vintage Appurtenances (20 years sometime or more).

Too refer to the very thorough article on Etsy setup: Etsy setup with Nembol

I get an error "Quantity cannot be greater than 999"

Etsy does not accept listings with inventory quantity larger than 999 items or units on any variation. So if y'all take even a unmarried SKU in a product with a larger stock, Etsy will reject your listing.

This is a common trouble because some listings coming from Shopify or from eBay have inventory greater than 999 because sellers list self-fabricated items of which they accept virtual unlimited stock.

SOLUTION - Quantity Bulk Edit

Y'all can edit your inventory stock quantities in Etsy in bulk, using Nembol

You tin utilise Nembol Quantity majority-edit function to trip the availability of bulks of listings at a fourth dimension: select your items in Nembol, click the Activity menu, select "Quantity majority edit", assign 999 or lower quantity and Save. All your products and all their variations volition have inventory stock trimmed to the quantity you pick, and your Etsy listings in error will self-fix.

Acquire more than nearly the office: Bulk list on Etsy even with more than 999 items

Etsy: "1 offering must have quantity greater than 0"

The error returned by Etsy says: "One offering must take quantity greater than 0"This usually occurs when one of your products sells out on another continued channel. Instead of being "sold out" on Etsy too, the product still shows a positive quantity, and at that place'southward an error alarm sign next to it on Nembol.

SOLUTION - Permit sold-out items to be moved to the inactive section in Etsy

You can prevent this mistake from happening by going to your Etsy account and irresolute the settings as follows:

• Go to etsy.com

• Admission your Shop Manager

• Settings

• Options

• Scroll down to the end and prepare the Sold Listing option to "Certain, show them".
  (run across screenshot)

This will permit Nembol to movement sold out items to the Inactive section, waiting to be deleted (for unique pieces) or restocked (with Nembol).

Etsy: "Title tin non be all capital letters"

This error commonly happens to new users. Etsy doesn't allow you to publish listings with titles fabricated of all capital letters, while other channels exercise (like eBay).

SOLUTION - Use Titles in Lowercase

Nembol has a part designed for this issue.

Get to your Channels Tab, open the Etsy settings, and under "List to Etsy", activate the Titles in Lowercase function. This will automatically fix all of your titles and solve the error on Etsy'south side.

Leave the part ON so that you won't experience the aforementioned outcome in the future.

My products in Etsy are in the right store section but in the incorrect Category

You can pick your preferred listing Category and Shop Department in Nembol, or let Nembol practice it automatically

SOLUTION - Automatic Category

We implemented in March 2020 a new setting for Nembol users to choose an Etsy category for each bulk list of products (yous tin majority listing from 1 to 200 products at a time in Etsy with Nembol).

Inside " Listing to Etsy " settings in Nembol, you lot can choose among the categories used in your most contempo 200 active Etsy listings, or otherwise choice the *Automatic category which will assign your next listings to the most frequently used category in your near recent 100 active Etsy listings.

You can of course edit any of this later within your Etsy account if you so demand.

- Read more: How to use Listing Categories work in Nembol

I don't run across all my shipping profiles in Nembol Etsy settings

SOLUTION

Nembol will upload only the "non calculated" aircraft profiles. This is considering you are free to publish products on Etsy, via Nembol, without a weight or package size. For this reason, we don't permit you to chose a "calculated" shipping profile: it would not work. Of form, you are gratis to publish your products on Etsy via Nembol, and so add weight or dimensions to them inside Etsy, and utilize to them a calculated shipping.

Note: Nembol volition create for y'all a new aircraft profile in Etsy. If you desire, this can be your default shipping profile for products published via Nembol. You tin can both edit this profile, or you lot can select a dissimilar one in Nembol, or afterwards in Etsy.

Calculated shipping profiles are not imported in Nembol because they would not work with our simplified product card with no weight and no dimensions.

Etsy: "All combinations of holding values must exist supplied"

This error is returned by Etsy if y'all try to publish a production with variants merely exercise not provide all combinations of variants.

Example: you may have a product with 2 colors (Ruby-red and Blue) and three sizes (Due south, M, 50).

This generates six variants:

• Red-S

• Red-1000

• Ruby-L

• Blue-Due south

• Blue-M

• Blue-50

SOLUTION

Many users importing into Etsy from Shopify or eBay may take deleted one or more of these variants, considering they went out of stock or considering they never had them in the beginning identify.

In this case, you must edit your production in Nembol to reintroduce the missing variant, otherwise Etsy will return yous an mistake and reject your production from publication.

Assign an inventory-quantity of 0 to the variants y'all don't have on stock.

Note: if yous then get an error "Quantity must exist above 0", make sure that the kickoff variation has a positive quantity.
Etsy blocks listings if the first product-variant is out-of-stock.

So, make sure the start variant has a quantity above 0. Subsequent variants tin can be out-of-stock.

Etsy requires sellers to provide all variants when they publish via Nembol

Etsy business relationship suspended

First of all, notation that the employ of Nembol doesn't lead to suspensions. Withal, Nembol is not a tool designed to circumvent Etsy'southward rules and policies. Intermission can occur if you don't comply with Etsy'due south regulation. More info can exist plant here: Etsy account suspended - reasons and solutions

If your account is suspended, you tin can't import to or consign products from Etsy.

Why do I see fewer pictures on Etsy compared to Shopify?

Etsy currently accepts a maximum of 10 pictures and a thumbnail, and information technology also does not support pictures for each variant.

Therefore, when you use Nembol to share your Shopify listings on Etsy, Nembol:

1. Imports your Shopify listings with all their main pictures but with NO variant pictures;

2. Pushes your listings on Etsy, automatically removing extra pictures to comply with Etsy'south requirements on listings;

This is the reason why you lot accept fewer pictures on Etsy than on the original listing on Shopify.

I get a generic mistake when trying to publish

SOLUTION

Check a few points above: it may exist because you lot tried to push button an "Active" product without accepting to pay Etsy fees.

SOLUTION - Remove special characters and Retry

Some users too got errors because they had special characters in their product carte du jour or clarification. Some quotation marks, for example, generate an error from Etsy, despite all systems are now using UTF-8 sets.

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Source: https://www.nembol.com/e-commerce-for-retailers/using-etsy-with-nembol-a-troubleshooting-guide

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